According to data reported as of March 23, 2022: 95% of emails are responded to within one day 87% of live chats are responded to in 60 seconds or less 80% of phone calls are answered in 60 seconds or less Your candidates can contact us directly to help you make a good first impression. Goodhire vs. HireRight; which is the best background check service? When comparing GoodHire to other background check solutions, were proud of our 94% rating for quality of support, according to G2. I found some of the vendors mapped completion to these dates, while others gave a short turnaround estimate and then sent status updates notifying me of delays. The website is very easy to use and the print out backgrounds are very easy to read and their turn around is so fast. It goes against our guidelines to offer incentives for reviews. Comments: I researched a handful of different companies to do background checks and was highly recommend GoodHire. What is GoodHire (a Checkr company)? The lab networks are working with supply-chain specialists to ensure these issues can be mitigated as much as possible. A parent's guide to sending your child to school with a smartphone, Crawford vs Spence live stream: how to watch free boxing online from anywhere, Quordle today - hints and answers for Sunday, July 30 (game #552). Here you'll find live and historical data on system performance. 1M+ Background checks processed per month 250M In-house people records 1B+ People searches completed <.3 sec Average time to return results Unmatched People Data Expertise We have 14+ years of experience sourcing, filtering, and analyzing billions of public records to create fair and reliable screening solutions. HEADQUARTERS HEADQUARTERS (Source: TechValidate), With GoodHire, we receive excellent customer service, and a more consistent turnaround time with receiving background check results, which saves us a lot of time during the hiring process. All that's offered for a price, which is typically calculated per report, though there are other pricing methods. Access our full library of content to learn about hiring trends, screening compliance, and how GoodHire works. San Francisco, CA 94104. No problem. GoodHire delivers fast, accurate, and reliable background check resultswhile also offering the simplest background check workflow in the industry, making it easy for you to order and for your candidates to complete. As a GoodHire Customer Support Agent, you'll play a vital role in delivering a great customer experience. Checkr, GoodHire, and IntelliCorp earned our Editors' Choice awards because these services' user interfaces (UIs) are clean, well-designed, and make life easiest on HR managers. Further, third-party review site TechValidate surveyed our customers to learn how they feel about our customer support compared to other providers and found GoodHire to be: Working with an employment screening company that understands the Fair Credit Reporting Act (FCRA) and how it affects your organization and your candidates is key to successfully navigating the complexities of background check compliance. Access our full library of content to learn about hiring trends, screening compliance, and how GoodHire works. 10+ years recommending software in the UK Browse 10 . Hire and build a great team. An employment background check service is exactly what the name implies: it's typically a web-based service that offers employers, and sometimes consumers, the ability to check a variety of different, public databases for background data on designated individuals. It's comfortably outweighed by their competence and friendly service when it comes to the baseline functions of background checking. We've also highlighted the best employee background check services. Use good communication channels internally. Regardless of your companys size or the number of screens you need, the GoodHire team is here to help your employment screening process go smoothly. July 29, 2021. share review. This plan has a 1 day turnaround time which covers the basics of a Social Security number trace, a Nationwide Criminal Databases search, and a Nationwide Criminal Databases search. The live chat is great as well. For these reasons and more, two of our six vendors do not offer this service. The company currently specializes in the Computer Software, Identity Management, Enterprise Software areas. At GoodHire, we work hard to ensure our customer support is the best in the business. All rights reserved. TechRadar Verdict GoodHire offers a slick interface, and choice of tiered plans to provide backgrounds that can be specified to be seriously in depth. The line might say that the service is closed. The need for specialized and more nuanced background check solutions varies, so finding one that suits a businesses needs can be a challenge since not all of these services are created equally. $29.99 Pricing Model: Other No free trial No free version VIEW PRICING DETAILS Reviews Ease of Use 4.8 Customer Service 4.8 Value for Money 4.7 Likelihood to recommend 92% Read All 115 reviews Top Features Background Screening Candidate Management Workflow Management Batch Processing SterlingOne's pre-employment background screening capabilities can be an asset for an HR department that wants employment background check services, although companies may want to go with one of the more comprehensive custom packages instead of the entry-level option. There are more arguments against than for integrating social media checks overall. TechRadar is part of Future US Inc, an international media group and leading digital publisher. They said GoodHire's customer support is: 76% more responsive 63% more accessible 42% resolve issues faster CALL, CHAT, OR EMAIL We're Here When You Need Us Matt K. Administrator. While you cant make the process go faster, you can check the status of yo You can easily upload additional documentation when youre logged into GoodHire on a computer or a mobile device. Phone. We deliver more than a great background check platform youll get expert, professional guidance right from the start. The next plan up is the Standard plan, which GoodHire states is the most popular, at a cost of $54.99 per search. I personally was in the industry for 12 years prior to moving on to my current role, so I'm still up to date on systems like this. 1 Montgomery St. Ste 2400 Comprehensive documentation to help you get started with GoodHire. The support for GoodHire starts with a direct phone number, which we can certainly appreciate. Best Hosted Endpoint Protection and Security Software, Want the best Tech discounts and exclusive codes? According to a 2022 TechValidate survey of GoodHire customers. GoodHire will email you once your background check begins processing. Built to be simple, easy to use, and configurable, GoodHires intuitive, paperless workflow allows you to bring on new hires faster, with less hassle, and with more confidence than any other service. 303 Twin Dolphin Dr Ste 600 Redwood City, CA 94065-1422 Visit Website (888) 906-4284 Want a quote from this business? We have 10+ years of experience organizing government records and identity data, setting the bar for industry compliance standards and privacy excellence. This can be attractive to many vertical customers and it's a good way for employment background check services to differentiate themselves. GoodHire is an efficient service that meets all our needs for background checking but above and beyond that the customer service is amazing. Very reasonable priced, very efficient and fast, very easy for us and our clients to use. It is important to be mindful of how much you're paying, what type of data you're requesting, and what happens to that data after you use it. Accurate results delivered the first time means keeping qualified candidates in the pipeline, and peace of mind for you. How long will it take for my background check to complete? Click a chapter to scroll directly to it. In a recent TechValidate survey, GoodHire customers were asked how our customer support compares with other background check companies. It uses a user-friendly digital and mobile-optimized process that includes candidate consent, ongoing updates and easy access to information for both employers and candidates. Offering a full suite of employment screening services and customizable packages, GoodHire is easily configurable to fit seamlessly with how you want to work. Users should review the shortcomings, such. With GoodHire, youll get expert, professional guidance right from the start. GoodHire (a Checkr company) | 3,094 followers on LinkedIn. GoodHire.com uses cookies. * Please note communication with Enterprise Rent-A-Car may be recorded for training, quality control and security purposes. We communicate openly, honestly, and directly. Please be assured that your background checks will continue to process as we work to resolve these issues. Find out about . GoodHire delivers the easiest end-to-end background check workflow in the industry, while offering unique features that help HR teams get their background checks done quickly, affordably, and in a way that minimizes the burden of compliance. Then there is a Help Center, which is designed to assist employers. Search results are displayed in a well-organized online dashboard. You can search for accredited services in thePBSA-Accredited Firms Directory here. Manage your employment screening program easily and more efficiently with GoodHires award-winning advanced platform. 312-300-5996. You'll handle all facets of the pre-employment background screening process via phone, email, and chat. There is also a Candidate Help Center, which is nice to see that they divided it to make it easy for potential hires to utilize, and has a prominent search bar to get questions answered. The aforementioned PBSA is an independent organization that provides FCRA educational courses and provides a decent library of general resources for HR professionals and business operators. We also ensure all reviews are published without moderation. Credit checks require a separate authorization from job candidates and are not usually run unless the role applied for has fiduciary responsibility. IntelliCorp is competitively priced, takes a unique approach to meet estimated turnaround times, meets compliancy requirements, and has a unique setup to facilitate volunteer organization staffing. Verification can help ensure real people write reviews about real companies. Background Screening Credentialing Council, The Best Employment Background Check Services for 2020. Regardless of your companys size or the number of screens you need, were here to help your employment screening process go smoothly. Cause my phone number is private. GoodHire offers 100% FCRA-compliant pre-employment and employment background checks for companies. The eager HR manager can choose from several different types of background checks, including credit checks, employment history verification, drug tests, driving and criminal records, and certainly academic history verification.

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