If not, can an all-inclusive package be purchased? I came here to SIT and relax. I'd buy from him at CASA DORADA, the SANDS, The Marriot, Villa Estancia, The Grand Solmar, all places we have been. Only to go in 2 out of the 3 nights we went to be surrounded by little kids- i mean, little with no shoes, bouncing in and out of their seats, some screamed, others ran around their tables. However, the lack of organization, rudeness of some staff, and doing nothing about all of the inconveniences we had, made our decision of rating of this place and that we will never come back. Please see our partners for more details. also bear in mind if you are not doing all inclusive, they will ask for your credit card in advance and they will charge $1500 in advance for resort usage, I was not at all happy about that!!! Needless to say we. This resort is located in Playa del Carmen. Two complaints I hear the most are the size of the resort and the high pressure sales. Trams: On checking days, Friday, Saturdays, Sunday and Mondays the trolleys will take you all over, however they dont tell you this but after Tuesday the trams only take you to certain stops, or transfer point then you have to walk the rest of the way to your destinations point. Also be aware the trams omit harsh fumes, I found myself getting nauseous from the fumes a couple of times, and they show up for pick up every 10 to 15 minutes. Some areas you can walk, but overall you need a shuttle to get you everywhere. They need to let people check in, get their things, get to their room, and THEN allow people to settle in and see what they want to do. The room was pleasant and they were able to book our 5 rooms in the same halls both on the 2nd and 3rd floor. Overall the place is very beautiful with the flowers and lush greenery. We had 8 people in our group so make sure you make reservations for dinner. Taxes and fees that are shown are estimates only. Map updates are paused. We stayed at the Grand Mayan bld 12. Hotels near The Bliss at Vidanta Riviera Maya, Barcelo Hotels & Resorts in Playa del Carmen, InterContinental (IHG) Hotels in Playa del Carmen, Iberostar Hotels & Resorts in Playa del Carmen, Playa del Carmen Hotels with Free Parking, Adults Only and Adult Friendly Resorts Playa del Carmen, All Inclusive Resorts in Playa del Carmen, Playa del Carmen Hotels with Bridal Suite, Hotels near The Nicklaus Par Three Experience at Vidanta Riviera Maya, Hotels near Iberostar Golf Club Playa Paraiso, Barcelo Bavaro Palace All Inclusive Resort, The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa, Hilton Tulum Riviera Maya All-Inclusive Resort. The pool staff was beyond attentive and friendly. It says it nowhere on the paper they give you when you pick a slot. And they do offer small resorts in other locations We have been a member for 12 years with Mayan Palace and the Grand Mayan. When you check in, you are given a bracelet that is your room key. We did feel extremely safe on and off the resort. this is not a cheap or all inclusive affordable option, it's a 4-5 star experience. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Mayan Palace, then Bliss, Grand Mayan, Grand Bliss and Grand Luxxe at the highest end. So either get pesos before you arrive or resign yourself to tip in USD. 0 0 Report Reply Feb 07, 2007 yes M. H. Helpful? Palace is the most affordable and most central. Rest assured that your comments will be taken into consideration and will be shared with all areas concerned in order to provide you everything that you need to make the most of your vacation.We are grateful for your feedback.Sincerely,Mayan Palace Riviera Maya Management. You then take a shuttle to a "transfer station", which is an area that people take another shuttle to get to your actual building (hopefully). Vidanta Riviera Maya - Grand Mayan - We stayed one week & have the pros, cons & tips to maximize your stay! We enjoyed the Salum Beachside Eateries and Market. Neighboring the IBEROSTAR resort complex less than 15 miles northeast of Playa del Carmen, Mexico, The Grand Mayan at Vidanta Riviera Maya offers guests prime access to the Riviera Maya's coveted sands, not to mention a long list of entertainment options. However, It may look like one but did not feel like a 5 star resort. There is a small vendor section by one of the bathrooms where you can buy some trinkets and get your hair braided. If you want a swimmable beach I recommend a day trip to Puerto Morelos or Isla Mujeres. friend was able to pay cash for her 'deposit' and I was able to put a small amount on my card for the room as well. Navigate backward to interact with the calendar and select a date. But if you are between the ages of 18-40 I would recommend an all inclusive . My father is in a wheelchair and we had to rent one during our time. Mayan Palace Riviera Maya is a luxurious resort hotel inside the unforgettable Vidanta Riviera Maya resort. The resort pools are great, but the main pool stands out as the best one. Then we were told by other staff there is a $7 shuttle to take. If not, can an all-inclusive package be purchased? A total of 5657 have reviewed the The Grand Mayan at Vidanta Riviera Maya, giving it a rating of 4, on a scale of 1-5. We ventured off the resort 4 separate times and it wasn't a hassle. She signs us up, gives us a paper, a discount card and our room key. Like I said my mom had to talk to 6 different people to get things straightened out. You would think they would treat there customers better! They do have handicap shuttles to accommodate you. Property hosts a Cirque du Soleil show multiple times a week, Standard rooms do not come with private plunge pools, Search, compare and buy the best travel insurance for the lowest price, Km. We recommend calling ahead to confirm details. or call to make an a appointment. Because we arrived late, check in was easy. Get your exclusive Iberostar discount here, Nickelodeon Hotels & Resorts Riviera Maya, Suites at Mayan Palace Vidanta Resort Riviera Maya. Even if it is an all inclusive resort, they should have these materials in the rooms available as not all guests are all inclusive. Until they convert over to all electric, we will not be back. Scheduling covid testing was done online to reserve a spot and actual testing was manageable. Does anyone know if that is the case? My entire family had to refrain from speaking Spanish if we wanted to have any kind of service. Vidanta Riviera Maya 106 reviews #10 of 14 hotels in Playa Paraiso Vidanta Riviera Maya Carretera Cancn Playa del Carmen Km. Sunbathe on the white-sand beach, or the property's own pool area with a . You do get shut out of some restaurants and other grounds at the resort since only the Grand Luxxe members get access to everything. Los Cabos Perched on the tip of the Baja Peninsula in one of Mexico's hottest destinations, The Grand Mayan Los Cabos is the fabulous getaway you deserve. We stayed in the wave pool and little ones could go on lazy River, which had a swim up bar for adults. The suites are dated, but clean. One and Two bedroom units feature a kitchen, dining area, and living room and are fitted with a cook top, microwave, toaster, refrigerator and kettle. They offered setting us up the next morning, but we were not about to do family photo session the morning of traveling internationally a few hours later. When you speak to one person, you have to basically talk to that person all the time because when you go back the next day, no one else knows what you are talking about. Learn more See more questions & answers about this hotel from the Tripadvisor community. The beach is well groomed and the main pool is one of the biggest. Read our. The rooms are very beautiful, we have no a two bedroom unit, however we did go three days without housekeeping, when I mentioned it to them, they said its because we put a do not disturb sign on our doors and we never did, if you do like your rooms clean, make sure you let them know otherwise, they will blame you, at least that was our experience, otherwise, they were very nice about it. We had a 1 room suite in bldg 11 rm 1141. The food quality is amazing, and the drinks are real - not watered down from bottles that are unrecognizable. The Resort is very organized with luggage on arrival. See what's happening at El Rey Polo Country Club or Mario Villanueva Stadium Madrid. Also, be sure to not bring any of your own drinks down to the pool. Except by the main pool and beach. Park closes at 5pm so you only have a couple hours. My room was very nice and specious. Nevertheless, still worth experiencing. Yes, The Bliss at Vidanta Riviera Maya offers an airport shuttle for guests. Is it Safe to Travel to Riviera Maya? The walk from bldg 12 to the pool is somewhat long but the path has a great view and is well lit. Every time we come there is something new. As for getting back to the airport, ask your concierge to book a bus to take you from Lobby Central (its where you are when you arrive at the resort) to the airport. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. With all good wishes,Mayan Palace Riviera Maya Management. This was the biggest disappointment as this was going to be our first family photo session together. They have a (very few) few electric carts which are wonderful. 27 min drive Room options They want you to spend money at their many restaurants so for $85.00 you can buy a bottle of Vodka.. ah no thank you .and then if you are settled in your room at night, who the heck wants to get on that dang clackity train and ride for 15 minutes for a cocktail. We didn't mind this walk but took the shuttle (very easy with little to no wait time) to restaurants that were further away. Book The Grand Mayan at Vidanta Riviera Maya, El Hijo Prodigo on Tripadvisor: See 6,722 traveller reviews, 5,603 candid photos, and great deals for The Grand Mayan at Vidanta Riviera Maya, ranked #1 of 2 hotels in El Hijo Prodigo and rated 4 of 5 at Tripadvisor. Learn More Resort Hotels Learn More Dining NO dishwashing soap, no sponges, no extra garbage bags, no extra toilet paper (Had to leave a note for housekeeping). Yes there are sign and you can fallow them but the trails come to a fork and theres no signs from there your on your own, by the time we got our bearings, it was already time for us to leave the resort, honestly, my daughters and I felt we wasted more time waiting for a tram or trying to get around the resort then we did off the resort. If you make a purchase from our site, we may earn a commission. The check in process was way too long and too confusing, we had to take a tram from central lobby to different checkpoints before you actually got to the main lobby for check-in, although most hospitable and very kind, however they will try to sell you timeshare and other excursions right after your check-in so be leery about that. The Grand Mayan resort - with upscale and spacious accommodations infused in native culture tradition - is located at the exclusive Riviera Maya, a short drive away from the town Playa del Carmen, where ferries to Cozumel Island are available. The weather was poor and rained so they had to postpone the shoot. We appreciate your feedback and hope to welcome you back in the future. Our room, a 2 bedroom suite, was in Building 9 which was just under a half mile from the main pool. Really the most inconvinient vacation I have ever had - EVER. NOPE, you must be dressed because there is a dress code- to go get like water or coffee or a snack at the plaza - MISSING ITEMS IN THE ROOM: There were NO Paper towels in our room. Because I do not come from a HUMID area and I DO NOT GO ON VACATION TO WALK ENDLESSLY- this was a huge inconvinience. over a year ago Answer 3 answers cstishenk. The Brio workout room has all up to date equipment and my wife was very pleased with the 50 min massage. Bought a couple items from the Jade market and they were not overly priced. Get an answer from The Grand Mayan at Vidanta Riviera Maya staff and past guests. my god, what a waste of food, you could see plate after plate of people not eating the horrific premade eggs, horribly salty bacon and disgusting sausage. We are very sorry to learn that our concept was different from what you expected. They offer a shuttle into Playa del Carmen. You are compensated for going to it, but it was a struggle to get the compensation applied. We have been to exotic Marriott and Ritz Carlton resort locations and they don't even come close. We have been a member for 12 years with Mayan Palace and the Grand Mayan. When we came back and met them at the location, they started taking pictures with a wedding party instead of us and told us we had to wait for their photos to be done before we could do our session. If that is important to you they do have rooms with full kitchens to reduce your cost. Which popular attractions are close to The Bliss at Vidanta Riviera Maya? Palace guests may not use the pools and restaurants at the other 5 levels. You should be happy they have so much space to work with. All the pools on the resort were literally bath water. Is The Bliss at Vidanta Riviera Maya accessible? Vidanta Riviera Maya - Grand Mayan provides a hot tub and more. We were charged the highest price, when we actually should have been charged the lowest price. It is nothing like the beautiful beaches in Cancun. Rest assured that your comments will be taken into consideration as it helps us improve our facilities and services. ABSOLUTELY everyone who works here is kind, courteous and gives 120% effort. We look forward to hearing from you. Yes, it offers wheelchair access and facilities for disabled guests. The app did give some issues as our wifi kept disconnecting from our devices every 5 minutes. SERVE BETTER FOOD SO FOOD ISNT TRASHED!!!! You will receive an email from the host with check-in and check-out instructions, Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, Onsite parties or group events are strictly prohibited, This property is managed through our partner, Vrbo. . There is the Vidanta app that shows events, dining, and special offers. They don't even provide paper towels or coffee filters. The order of luxury is as followed. Please see our partners for more details. Rest assured that your feedback will be taken into consideration as our goal is to make each one of our guests vacations relaxing. is that the person giving me my room number?? My close friends and I had been planning a trip to Cancun since we were teenagers. Dress Code: Casual Formal BLUE FISH Next to the pool, Blue Fish is the place to turn when in need of a refreshing cocktail or an exquisitely prepared ceviche with the freshest of ingredients.

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