As for customer service, the Better Business Bureau awarded OSLA with an A+ grade. We are an independent, advertising-supported comparison service. Due diligence was not following upon my withdrawal I was not given prior 30 day notice nor did I secure my items from my door room. It is possible to transfer money from my XXXX account to my american account but that is financially not feasible for me due to transaction fees. Once you log in, youll be able to access the appropriate contact information. Sign up for a variety of OMES newsletters and alerts. so you can know the right questions to ask. Anna Helhoski is a senior writer covering economic news and trends in consumer finance at NerdWallet. Your credit reports will list all of the companies that service your student loans. Each of these borrowers is assigned by the U.S. Department of Education to one of eight companies that service student loan debt. State of Massachusetts- Ombudsmans Student Loan Assistance Unit. I only attended one semester at XXXX University so no further loans were opened after XX/XX/XXXX. Their actions seem to define predatory lending.Company Response: Closed with explanation, Student loan - Federal student loan servicing, Credit reporting, credit repair services, or other personal consumer reports - Credit reporting, 834574444 If you have Edfinancial student loans, heres how to use the servicers online platform and find out about alternative repayment plans. Account Access. Repayment of a Parent PLUS Loan begins within 60 days of the final disbursement of the individual loan. (You can apply online on studentaid.gov and then recertify your income each year online as well.). Representatives are available CFPB is also receiving a formal complaint to ensure accountability and expedited service. The Authority performs loan servicing functions under the registered trade name "OSLA Student Loan Servicing TM". This helps you stay in good standing to avoid default. They only list one phone number as a contact for customer service . Anna Helhoski is a senior writer covering economic news and trends. The Oklahoma Student Loan Authority (OSLA) has been servicing loans for the U.S. Department of Education for more than 50 years. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Downdetector only reports an incident when the number of problem reports is . You can request income-driven repayment, which limits your student loan payments to a percentage of your income, by completing a paper form with OSLA. OSLA staff also communicate via the website and individual correspondence with borrowers about how to manage sudden changes in a borrowers personal situation. Dont assume the ombudsman will immediately side with you and solve all your servicer problems. Do not sell or share my personal information. In XXXX, a letter was sent to my employer for wage garnishment for loans taken from OSLA. It is a public trust governed by a board of trustees. We follow strict guidelines to ensure that our editorial content is not influenced by advertisers. Only stamped without signature of receipt. This is a neutral agency created to resolve complaints about the federal student aid program. The Department of Education announced in April 2023 that it signed new contracts with five student loan servicers. On XX/XX/XXXX, OSLA sent me my quarterly account summary confirming that I only had one loan outstanding ( loan 1, group A ). At Bankrate we strive to help you make smarter financial decisions. Though its a nonprofit, the organization doesnt receive any funds from the Oklahoma government. One of the main ways OSLA helps federal student loan borrowers is through their default aversion initiatives. If a borrower is having trouble with maintaining the repayment schedule, they proactively reach out to understand and rectify the situation. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. The ultimate guide to federal student loans, Student loan repayment process: Everything you need to know, MOHELA review: What student loan borrowers should know, Nelnet overview: What to know about the student loan servicer, What Aspire Servicing Center student loan borrowers need to know, Do Not Sell or Share My Personal Information, California Consumer Financial Privacy Notice, Helping you qualify for loan forgiveness, like, Mail: U.S. Department of Education FSA Ombudsman Group, PO Box 1854, Monticello, KY 42633. The Terms and Conditions of this Agreement are in addition to the terms and conditions from the promissory note on your student loan. The total amount of student loan debt has increased to $1.77 trillion. Wednesday, XX/XX/XXXX was the first day I noticed that the school started to liquidate. Our partners do not pay us to feature any specific product in our content, but we do feature some products and offers from companies that provide compensation to LendingTree. Find out how Federal Student Aid partners with loan servicers to be here when you need help. See attachment Exhibit 3. I really hope you guys could resolve this problem for me it would be greatly appreciated. Her work has appeared in The Associated Press, The New York Times, The Washington Post and USA Today. Common questions, curated and answered by doxo, about paying Oklahoma Student Loan Authority bills. OSLA can help you temporarily stop making payments or reduce your payment amount if you qualify. Money market accounts are similar to savings accounts, but offer some checking features as well. See your spending breakdown to show your top spending trends and where you can cut back. She passed me off to her boss who took a similar stance. Although FFELP loans were discontinued in 2010, OLSA still services the outstanding loans for more than 8,400 borrowers. Carefully review the breach notice and retain a copy; Enroll in the free credit monitoring service . LendingTree is compensated by companies on this site and this compensation may impact how and where offers appear on this site (such as the order). You have a network of support to help you succeed with your federal student loan repayment. FSA Ombudsman Group When evaluating offers, please review the financial institutions Terms and Conditions. Its most important to know your repayment options so you can know the right questions to ask. Federal student loan servicers: Who are they and what do they do? After you graduate or fall below half time, your grace period of 6 months begins. I went to attend the school computer lab, the doors were locked and the computers were getting packed up. Established in 1972, the organization offers a range of financial resources for higher education. 17 reviews of Oklahoma Student Loan Authority "OSLA, the company who took over managing my (and several additional thousand borrowers) student loans, sucks the BIG one in terms of customer service, and ease of extracting information from their website or call center. Keep copies of any letters, bills or emails about your account. (800) 456-6752. The content created by our editorial staff is objective, factual, and not influenced by our advertisers. Prior results do not guarantee a similar outcome. The servicers website is outdated but still functions as long as you can locate your OSLA account number. Whether you went to college decades ago or more recently, OSLA may have serviced your Oklahoma student loan or federal student loan. I was presented and offered student loans based on the fact that I was an out of state student and my parent was on fixable income based on XXXX. , which provides free dispute resolution. doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Oklahoma Student Loan Authority. Please help me in activating this simple feature that should be available to all. Our editorial team receives no direct compensation from advertisers, and our content is thoroughly fact-checked to ensure accuracy. The Authority performs loan servicing functions under the registered trade name "OSLA Student Loan Servicing TM." Professional Information; 525 Central Park Drive Suite 600 Oklahoma City Oklahoma 73105 United States [ Map] 405 556-9210 (Phone) Visit Website Additional Information . Companies should be encouraging students to go abroad and not punishing them for doing so. Turke & Strauss LLP, a leading data breach law firm, is investigating the Oklahoma Student Loan Authority, regarding its recent data breach. But during any periods of deferment or forbearance, interest can continue to build. You should be aware that the statute of limitations (the deadline to file a case). I don't know what paperwork I need to attach, since again, I did not ever take out a student loan. Under this program, parents can borrow up to the cost of education at an accredited institution, minus any financial aid a student receives themselves. She is based in Washington, D.C. Lead Assigning Editor | Student loans, repaying college debt, paying for college. Here's an explanation for how we make money The Oklahoma Student Loan Authority was created in 1972 as a public trust by the Oklahoma legislature for the benefit of the State of Oklahoma. And i need that Fox. I never took out a federal student loan, and this is saying that I owe {$4000.00} which is almost the exact amount I paid to University of XXXX. I have advised them on 4 separate occasions that my daughter is an adult and no longer lives at home, has not lived at home for more than 3 years, and can not be reached at either of these numbers. Headquartered in Oklahoma City, Oklahoma, the Oklahoma Student Loan Authority has serviced more than $1.6 billion in student loans. Oklahoma City, Oklahoma Area Chief Financial Officer Critical Technologies . This issue concerning the federal debt reoccurred in XXXX based on late notice given by OSLA therefore I provided the letter that was sent from the administration office at XXXX XXXX University. If OSLA is your student loan servicer, heres what it can help you do. The Oklahoma Student Loan Authority is an eligible lender in the . (You can apply online on, and then recertify your income each year online as well.). You can also get in touch with any of the loan servicer contact centers by calling 1-800-4-FED-AID. Oklahoma Student Loan Authority is located in Oklahoma City, Oklahoma, United States. The Department of Education is in charge of issuing federal loans to college students, but once repayment rolls around, they rely on third-party servicers to manage borrowers repayment. Oklahoma Student Loan Authority Trade Name ("Doing Business As ."): OSLA Student Loans Servicing DUNS Number: 834574444 Parent DUNS Number: Address, line 1: 525 Central Pk Dr Ste# 600 Address, line 2: City: Oklahoma City State: OK Zip: 73105-1706 Phone Number: 405-556-9211 Fax Number: editorial policy, so you can trust that our content is honest and accurate. Whatever youre used to handling on its website is likely to move to the FSAs new one-stop shop servicing platform, Next Gen, in the future. who ensure everything we publish is objective, accurate and trustworthy. This influences which products we write about and where and how the product appears on a page. The Oklahoma Student Loan Authority (Authority) is an eligible lender, a loan servicer, and a secondary market in the guaranteed Federal Family Education Loans (FFEL) Program under the Higher Education Act. Wednesday, XX/XX/XXXX. The Rating Outlooks remain Negative on all outstanding notes. is a servicer for borrowers with federal Perkins loans. This rating has decreased by -6% over the last 12 months. Am I stuck with OSLA until my loans are paid off? It is discrimination on the basis of finances that should not be tolerated.Company Response: Closed with explanation, Trouble with how payments are being handledCompany Response: Closed with explanation, Received bad information about your loanCompany Response: Closed with explanation, Keep getting calls about your loanComplaint: OSLA ( XXXX ) keeps calling both my home phone # ( XXXX ) and my cell phone ( XXXX ) regarding student loans for my daughter. OSLA and XXXX understand the effects of how important federal debts and their lasting effects. Please fill out the form, below, or contact us at (608) 237-1775 or sam@turkestrauss.com. The classes were originally supposed to last until XX/XX/XXXX and the school officially closed at the end of XXXX. The loan that I was given was specifically designed for this : The approval of student loans is, by design, not based on a students income or credit record ( or lack thereof ). Our editors and reporters thoroughly fact-check editorial content to ensure the information youre reading is accurate. Eliza got started at her college newspaper at the University of Virginia and interned for Bloomberg, where she spent a summer writing a feature story about plastic straws. OSLA's contract was not renewed in the servicer overhaul, so it will only continue servicing loans through December 2024. P.O. ( 2 ) Predator Lending a. If you have federal loans serviced by OSLA, theyre eligible to be refinanced, if you have a good credit history (or a cosigner with one). editorial integrity, That document stated that it was a profile created by XXXX. The name of the company sending you a federal loan bill every month is your servicer. Previously, she reported on billionaires, investing and fintech for Forbes in New York, and she also covered private markets for PitchBook in Seattle. We are compensated in exchange for placement of sponsored products and, services, or by you clicking on certain links posted on our site. Oklahoma Student Loan Authority 525 Central Park Dr Ste 600 Oklahoma City, OK 73105 Amanda Dickey 1-405-556-9218 (direct) ADickey@osla.org Mary Anne Evans . The name of the company sending you a federal loan bill every month is your servicer. and sign up with your account information. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. A letter was sent out to me the week of winter break XX/XX/XXXX. The Loan discharge was not a topic we talked about during the meeting. Our opinions are our own. Its a third-party company that handles the administrative tasks related to your loans. For a list of state ombudsman contacts please click https://studentaid.gov/feedback-ombudsman/disputes/state-ombudsman, NMLS ID: 1514875 Pay your Oklahoma Student Loan Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. To make your OSLA student loan payments, create an account on OSLAs website. We thoroughly fact-check and review all content for accuracy. I want to do so to begin paying down student loans and reducing the total amount of interest paid. On July 21, 2022, the Oklahoma Student Loan Authority discovered that its loan servicing system and customer website portal provider, Nelnet Servicing, LLC, had experienced a data breach in which the sensitive personal identifiable information in its systems may have been accessed. Please fill out the form, below, or contact us at (608) 237-1775 or sam@turkestrauss.com. Oklahoma Student Loan Authority review: the basics. process and giving people confidence in which actions to take next. 81% of employees would recommend working at Oklahoma Student Loan Authority to a friend and 89% have a positive outlook for the business. The organization only services Direct and FFEL loans. Lastly, OSLA clearly lays out a number of repayment options for borrowers in addition to the Standard Repayment Plan. Oklahoma Student Loan Authority 525 Central Park Drive, Suite 600 Oklahoma City, OK 73105. Copyright 20212023 - Turke & Strauss LLP - All rights reserved. Official Servicer of Federal Student Aid. Like other student loan servicers, OSLA acts as a middleman between borrowers and the Education Department by managing repayment of federal student loans. If youve taken out multiple student loans, you may have multiple servicers. I was unable to complete the full program because of the schools closure and all of my hard earned student credits are not transferable. Choose the best home insurance company for you. Learn about doxo and how we protect users' payments. Think of them more as an objective mediator between borrowers and servicers who can help bring about a resolution. All sounds have since be consolidated with another company. Email this Business. The Oklahoma Student Loan Authority (OSLA) has been servicing loans for the U.S. Department of Education for more than 50 years. Heres a summary of this companys pros and cons: Not among the most-complained about federal contractors in recent years, Makes full menu of federal loan repayment options available, Outdated website is difficult to navigate, Separate OSLA websites divided by loan type. If your issue goes unresolved, you can also make complaints about OSLA to: Make sure to keep records of conversations you have, including the day, time and customer service representative you spoke with. XXXX Letter is attached as Exhibit 1. You have a network of support to help you succeed in repaying your federal student loans. I was only approved for two FFELP loans. Find out how in this guide to federal and private student loans abroad. When youre ready to reach out, heres how to get in touch: You can also reach out to a student loans nonprofit such as The Institute of Student Loan Advisors, which provides free dispute resolution. OSLA Student Loans Services and What Borrowers Need to Know in 2023 April 6, 2023 April 6, 2023 by Sanjay Here in this post you can know about Oklahoma student loan authority OSLA Student Loans services, the Department of Education in us is take a charge of issuing federal student loans to college students. No counseling was involved in applying for this particular loan. how Federal Student Aid partners with loan servicers, list of our trusted federal student loan servicers. OSLA can help you temporarily stop making payments or reduce your payment amount if you qualify. Start making moves toward your money goals and compare your debt management options. But while handling your account on your own requires use of a website with an outdated design and lackluster user experience, you may fare better with person-to-person contact, as the servicer claims that its staff members average seven years experience in servicing student loans. San Francisco Bay Area, Silicon Valley), Operating Status of Organization e.g. Questions about your bill should be directed to your biller by phone 866-264-9762 or email (. Where is Oklahoma Student Loan Authority 's headquarters? Its most important to know. Furthermore, precedent has been set by the Federal Trade Commision ( FTC ) to substantiate my claim of legal violation. We value your trust. Lead Writer | Student loan repayment, college alternatives. By that point, the OSLA portfolio will be transferred to other servicers and affected borrowers will be notified of the servicer change. After being given a letter from the administration at XXXX the letter stated that all debts would be discharged ( school and federal ) based on my inability to pay. Oklahoma City, OK 73154-0475. . The federal Public Service Loan Forgiveness Program is intended to encourage individuals to enter and continue to work full-time in public service jobs. When evaluating offers, please review the financial institutions Terms and Conditions. Dated between 2019-11-08 and 2016-12-15. Otherwise, it may apply the additional amount to next months payment instead. This is a clear violation of Section 623 ( a ) ( 2 ) because they updated my account into a forbearance status for the months I was previously delinquent. The Oklahoma Student Loan Authority, also known as OSLA, is one of the oldest student loan organizations in the United States. As soon as the vendor became aware of the issue, they informed the Oklahoma Student Loan Authority that its cybersecurity team took immediate action to secure the information system, block the suspicious activity, fix the vulnerability and launch an investigation with third-party forensic experts to determine the nature and scope of the activity, and informed the federal Department of Education who in turn notified law enforcement. Can't get other flexible options for repaying your loanCompany Response: Closed with explanation, Account information incorrectComplaint: What follows is an email and letter sent to the Oklahoma Student Loan Authority ( OSLA ) on XX/XX/19. Pursuant to section 623 ( a ) ( 2 ) of the Fair Credit Report Act ( hereby, FCRA ), you are in violation of failing to correct and update information. OLSA will not allow direct/auto deposits. [1] https://apps.web.maine.gov/online/aeviewer/ME/40/f6b4d5be-f7ef-412b-9966-e323ad6443a0/a3db2f97-5a75-4217-9982-873343015f4b/document.html, 613 Williamson StreetSuite 201Madison, WI 53703, 936 N 34th StreetSuite 300Seattle, WA 98103. Payments are not required while you are in school, but it is good to stay informed about your loan balance, interest accrued, and more. 525 Central Park Dr. Suite 600, Oklahoma City, OK, US 73105 Use this tool to find out what might work for you. Get up to 2% cash back on every purchase. Please follow these steps: Federal regulations require that Federal Direct Loan borrowers complete entrance counseling and exit counseling. Here is a list of our partners. Aylea Wilkins is an editor specializing in student loans. This compensation may impact how and where products appear on this site, including, for example, the order in which they may appear within the listing categories, except where prohibited by law for our mortgage, home equity and other home lending products. Portland, OR 97208-4278, OSLA On the other hand, you might not have to navigate OSLAs website at all, in the future. The school was giving away XXXX uniforms and other XXXX. They may be able to resolve the issue internally. My original plan was to graduate from the XXXX XXXX XXXX XXXX XXXX with a XXXX XXXX XXXX because of the school 's convenient location from home and its XXXX XXXX XXXX XXXX XXXX XXXX opportunity. Figure out funding for your next car or refinance with confidence. Repayment can take up to 25 years based on the total outstanding account balance. The Oklahoma Student Loan Authority (OLSA) is one of these federal student loan service providers. Oklahoma Student Loan Authority Profile Pages More Sub-accounts (5) Kay Brezny, Mary Anne . While we strive to provide a wide range offers, Bankrate does not include information about every financial or credit product or service.

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